 1.5 Cubic Foot Carton This small carton is ideal for heavier items such s books, compact discs and record albums. |
 3.0 Cubic Foot Carton A medium-sized carton that can be used for pots and pans, toys and small appliances. |
 4.5 Cubic Foot Carton This carton is ideal for items such as lampshades, board games and linens. |
 6.0 Cubic Foot Carton A large carton that should be used for lightweight, bulky items such as large pillows, down comforters and blankets. |
 Dishpack An extra sturdy carton for fragile items including dishes, china, crystal and glassware. Carton dividers are available to provide additional protection. |
 Wardrobe Carton With its included hanger bar, this large box is a convenient way to transport clothing from your closet. This could also be used to hang your drapes. |
 Mattress Carton You can protect any mattress and box spring with these cartons, available in a variety of sizes. |
 Mirror/Picture Carton Telescoping cartons that are designed to fit almost any mirror or picture. |
Frequently Asked Questions
What items should I have disconnected before Dial-A-Move arrives?
| Refrigerator – water hook-ups | Stove – gas hook-ups |
| Washer – water hook-ups | Dryer – gas hook-ups |
| Dishwasher – water hook-ups | Overhead Microwaves – dismounted |
| Computers – disconnected | Electronic Equipment – disconnected |
| Gas Grills – propane bottles disconnected | Hot Tubs – electrical and plumbing |
| Water Beds – emptied | |
Can I move gas-powered items?
Yes, but the gas and oil must be drained by the client prior to the move.
Can I leave the items in the dresser drawers?
Dial-A-Move suggests that all dressers have coins, knick-knacks and jewelry removed from the drawers to prevent them from spilling out during handling. However, it is also recommended that heavy clothes be removed from the drawers to prevent damage to drawer slides and drawer bottoms during transit.
How do you protect my residence during the moving process?
We thoroughly protect your home from the moment we enter the door to the moment we place the last piece of furniture in your new residence. Dial-A-Move concentrates on the finer details like covering your banisters and laying down temporary walkways across your hardwood flooring. (You can check this process out by viewing our Protecting Your Home video.) We also bring all pads into your home and thoroughly wrap every piece of furniture before it leaves the room. This way your furnishings are protected as well as your residence.
How does Dial-A-Move assure my goods are safe in transit?
Dial-A-Move maintains control of your furnishings from start to finish rather than passing your possessions on to outside carriers.
How do you compare to your competition in terms of on-time performance?
Dial-A-Move is not a franchise, therefore, we set our own scheduling and don’t ever overbook. We have an excellent reputation for on-time performance. Should we be held up due to traffic, you can be rest assured that you’ll get a call letting you know our status even if we’re only ten minutes behind schedule.
Where does your business come from?
Over 80% of our business comes from the most powerful form of advertisement, word of mouth referrals from satisfied customers.
Where does Dial-A-Move get their help?
Dial-A-Move uses only our own trained professionals. We never use help from short-term labor offices. Whenever Dial-A-Move goes on the road, we always travel with our own employees. Our clients can feel more at ease knowing they have background- checked employees in their home. When companies pick up help at the new location, they have no idea of the history of that person. That can be scary when you have expensive items in your home or have children present. Dial-A-Move not only is concerned about the care of your furnishings, but also is looking out for you and your family’s safety as well.
What items can I not pack?
Listed below are some of the common items that are not allowed for hauling because they represent a hazard or are perishable:
| Aerosol Cans | Liquid Bleach |
| Ammonia | Loaded Guns |
| Ammunition | Matches |
| Car Batteries | Nail Polish |
| Charcoal/Lighter Fluid | Nail Polish Remover |
| Chemistry Sets | Paint Thinners |
| Cleaning Solvents | Paints/Varnishes |
| Darkroom Chemicals | Pesticides |
| Fertilizer | Poisons |
| Fireworks | Pool Chemicals |
| Fuels/Oils | Propane Tanks |
| Household Batteries | Sterno |
| Kerosene | Weed Killer |
| Liquid Toiletries |
Perishable items include food, plants or living things that may die or spoil in transit.
What do I do with refrigerated or frozen goods?
Dial-A-Move recommends, as soon as you know you’re going to be relocating, start consuming these items. However, sometimes this is not possible. You might want to consider getting coolers to transport your items. These types of items don’t transport well in the moving vans because they are not temperature controlled.
Dial-A-Move Moving Tips
| • | Dial-A-Move asks that you don’t polish your wood furniture before the move because the oil will leave a residue on the moving pads. |
| • | Pack bed sheets in the bedside stand of each bedroom so you will know where they are upon delivery. |
| • | When determining what items to bring to your new residence, it is a good time to get rid of and sort through unneeded items. It is advised to use the two-year plan: if you haven’t used the item in two years or two seasons then you probably won’t use it again. Donate these items to a local charity (you may get a tax write-off slip) or plan a garage sale. |
| • | Collect moving supplies that are specifically designed for transporting household products. Dial-A-Move carries a full line of moving supplies such as boxes, wardrobes, paper, tape and picture/mirror cartons. If using Dial-A-Move, ask for your preferred customer discount. Save all receipts related to moving expenditures because many expenses are tax deductible. |
| • | Pack all paperwork such as medical, dental and insurance records as well as prescription and vaccination documents in a safe place. Keep important documents such as wills and stocks and valuables such as cash, jewelry and photos separate. Carry them with you. (If you’re moving a distance, keep in mind you might be staying in unfamiliar towns along the way. Remove these items from the car every night.) |
| • | To provide you with your essentials for the first couple of days, pack a separate bag with needed toiletries and a change of clothes. |
| • | The first and last days of the month are the busiest. So, if those are your moving dates, be sure to schedule your move well in advance. |
| • | Since you will probably want to clean your new home before you unload your furniture, have the movers pack your vacuum last when loading the moving van. Also, to relieve the stress on closing day at your old residence you might consider hiring someone to clean once the movers have left. This will allow you to concentrate on more important details. |
| • | If you are currently living in an apartment building, schedule all move-out dates and arrangements in advance with your building manager. Also make sure to arrange with the building manager to have adequate space for the moving van for loading and unloading. |
| • | On narrow streets where parking is limited, notify local police 10 days in advance in order to secure “No Parking” signs to be in place on the day you request. |
| • | Confirm Dial-A-Move’s arrival time. |
| • | Contact your local United States Postal Office to fill out a change of address form. |
| • | Close out any local charge accounts and transfer your bank accounts. |
| • | Notify your insurance company of your move and transfer insurance on your property and possessions. |
| • | Contact your utility providers and arrange to have your current utilities disconnected after your move out day. Also, call ahead to have the utilities turned on at your new residence. These utilities might include cable, electricity and water. |
| • | Be sure to transfer all prescriptions and doctors’ information to a pharmacy in your new community. |
| • | Dispose of flammable items and poisons. You cannot include these products in your packing. For a complete list of these items, visit our FAQ section. |
| • | Drain all oil and gasoline in your lawn mower and power tools. |
| • | If moving your vehicle, try to run the vehicle as low on fuel as possible. Also, wash and dry vehicle before putting on the moving van. |
| • | At least one day before moving day, clean out and defrost your refrigerator and freezer. |
| • | Be on site during all loading days, from start to finish, in the event that the movers have questions and to make sure all of your furnishings are loaded properly. |
| • | Ask Dial-A-Move about the amount of insurance coverage they provide. |
| • | Before Dial-A-Move departs, complete a final walk through of the house to make sure nothing is forgotten. |
| • | Provide Dial-A-Move with a list of all contact numbers upon completion of loading. At least one landline number is recommended in case cell phone coverage is bad. |
| • | Give the driver the correct address of your new residence or storage facility. |
| • | If possible, arrange for the house closing to be a day or two after the loading day in order to reduce the stress of trying to load and close your house at the same time. |
| • | Always keep in mind that no matter how prepared you are things will occasionally go wrong. This is somewhat to be expected during the moving process. |
| • | Introduce yourself to your new neighbors. You never know when you’ll need to borrow something quickly to facilitate your move-in process! |
| • | If inclement weather occurs, be sure sidewalks and driveways are free of snow and ice prior to the arrival of the moving van. |
| • | Relax. We’ve got you covered. |
